From R.D.

My husband and I initially met Ms. Forsman when we phoned her to inquire regarding a listing she had for 34 Beach Avenue. During the first phone call I explained to Ms. Forsman that we had seen the property on line and though we thought it looked beautiful we believed that the price was high given the market. Without hesitating, Ms. Forsman told us that she would be happy to show the property to us. We met with her the next day in Larchmont. I can honestly say to you that at no time before we arrived in Larchmont did either my husband or myself have any intention of moving. We were taking the drive to begin our investigation into Westchester homes, as we had decided it might be time for our growing family to relocate from Manhattan. Upon meeting Pollena she first took us for a driving tour of Larchmont and parts of Mamaroneck, pointing out the various school locations, the many parks (including the new Astroturf that was installed in several), the Trader Joe’s on Boston Post Road, the swimming pool (upon learning my husband was an avid swimmer), the club locations (upon learning about his interest in golf), and the variety of hockey programs (upon learning our 9 year old son has a desire to someday win the Stanley Cup.) Knowing that we were new and unfamiliar with the housing market in the area, during this tour Pollena took a great deal of time to point out more than 20 houses that had sold over the last 2 or 3 years, with listing data, actual sale data, time on the market and all other relevant details. She then took us to 8 or 9 houses in different locations with different price points so that we could begin to understand the value metrics. By the time we looked at 34 Beach, David and I had already fallen in love with the neighborhood, the waterfront area of Larchmont Manor, and the idea of raising children who could safely walk to school on their own. More importantly, by the time we parted ways with Pollena, David and I both felt that we understood several various “price points” in the neighborhood. When we went home we realized we had become excited about the idea of Westchester as well as by this particular house. We made plans to return to Larchmont and, with Pollena’s assistance, saw every listing in the area that was priced within 50% of the 34 Beach, as well as everything that was for sale in the surrounding area. We were getting excited to move ahead and did not want to wait. I spent more than a week, with Pollena’s tireless assistance, investigating the school, the town and tax situation, and trying to get a handle on the investment that had been made in the property. Ten days later when David and I had completed our own “due diligence”, we told Pollena that we wanted to bid on the house. She had previously explained to us that she represented the seller and she could arrange for us to have our own realtor who would solely represent our interests; or, if we liked, she could as for approval from the seller to represent both parties. By that point we trusted Pollena completely and felt it was unnecessary to find different representation. With the approval of the seller, Pollena acted in the interest of the sale, representing neither the seller nor the buyer. We made our bid on the house on a Saturday night and insisted we have a response on Sunday with inspection to be held on Monday so that I could fly to Asia on Monday night. It was an emotional 24 hours but Pollena handled herself with grace and composure, ultimately bringing everyone together in time to meet our schedule. From thereon in it was very smooth sailing. Pollena is extremely organized and detail oriented. We have purchased five luxury homes and this one was, without question, the most professionally handled. Our lawyer, a luxury real state expert with more than 30 years of experience, told us several times how impressed he was by her knowledge and her professional approach. I don’t think that David and I intend to sell our house or buy a house any time soon, but if we did the only person we would use would be Pollena. Having said that, we of course do and would recommend her to anyone interested in either buying a home or selling a home, David and I know that despite the fact you are dealing with a very expensive item, the treatment you receive and the approach taken by many real estate brokers is not up to the task. We both endorse Pollena Forsman without qualification and with great enthusiasm.

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